Distance Selling Policy

ARTICLE 1: PARTIES

This Livebagworld Distance Sales Agreement ("Agreement") has been concluded electronically between the SELLER and the BUYER whose information is given below.

1.1. SALES PERSON

Trade Name: YSF CORPORATE SERVICES LIMITED COMPANY
Address: Konutkent Mahallesi Dumlupınar Bulvarı 381/145 Sisa Kule ÇANKAYA/ANKARA
Phone: +905518497404
Email Address: www.livebagworld@gmail.com
Product Return Address: Konutkent Mahallesi Dumlupınar Bulvarı 381/145 Sisa Kule ÇANKAYA/ANKARA
Customer Service Phone: +905518497404
Mersis Number: 0983087934400001

1.2. BUYER

Name Surname / Title:
Delivery address:
Phone:
E-mail address:

SELLER and BUYER will be referred to as "Party" individually and "Parties" together.

 

ARTICLE 2: ESTABLISHMENT OF THE CONVENTION

BUYER ACKNOWLEDGES THAT HE HAS READ AND UNDERSTOOD THE CONTRACT AND IS AWARE OF HIS RIGHTS AND OBLIGATIONS.

THE PARTIES AGREE THAT THERE IS NO PROPORTION BETWEEN THE ACTIONS DECIDED BY THE CONTRACT AND THAT THE MUTUAL ACTIONS ARE APPROPRIATE WITH THE NATURE OF THE BUSINESS, AND THEY HAVE NO EXPERIENCE WITHIN THE SCOPE OF THE TRANSACTIONS SUBJECT TO THE CONTRACT.

THE BUYER ACKNOWLEDGES THAT HE HAS REACHED A COMPLETE CONVICTION THAT THE TRANSACTIONS CONTAINED WITHIN THE SCOPE OF THE CONTRACT ARE IN HIS BENEFIT AND THAT HE WILL COMPLY WITH ALL TERMS OF HIS OWN FREE WILL, WITHOUT ANY DIFFICULTY OR TROUBLE, THINKING, WILLINGLY AND KNOWINGLY.

THE PARTIES AGREE THAT THE PROVISIONS OF THE CONTRACT DO NOT HAVE A FEATURE THAT MAY BE CONSIDERED UNFAIR.

THE TERMS OF THIS CONTRACT DO NOT CONTAIN ANY UNFAIR CONDITIONS IN ACCORDANCE WITH THE PROVISIONS OF THE REGULATION ON UNFAIR CONDITIONS IN CONSUMER CONTRACTS. THE PROVISIONS DO NOT CONSTITUTE THE RULE OF HONESTY AND GOODNESS AND HAVE BEEN PREPARED IN ACCORDANCE WITH THE LEGISLATION ON CONSUMER PROTECTION.

THE PROVISIONS OF THIS CONTRACT HAVE BEEN PREPARED TAKING INTO CONSIDERATION THE PROVISIONS OF THE TURKISH OBLIGATIONS LAW. THE BINDING AND CONTENT INSPECTION IN ARTICLE 21 OF THE TURKISH CODE OF OBLIGATIONS HAS BEEN MADE BY THE BUYER. NO PROVISION OF THIS AGREEMENT IS FOREIGN (Surprising CONDITIONS) TO THE NATURE OF THIS AGREEMENT AND THE CHARACTERISTICS OF THE WORK. THE PROVISIONS OF THIS AGREEMENT ARE WRITTEN IN A CLEAR AND UNDERSTANDABLE MANNER AND DO NOT EXPRESS MULTIPLE MEANINGS.

 

ARTICLE 3: SUBJECT

The subject of this contract is Consumer Protection No. 6052 regarding the sale and delivery of the product(s) whose qualifications and sales prices are specified below, made by the SELLER to the ORDERER/BUYER on the website www.livebagworld.com. "Web site"). It covers the rights and obligations of the parties in accordance with the relevant Law and the provisions of the "Distance Contracts Regulation", which came into force after being published in the Official Gazette dated 27.11.2014 and numbered 29188.

ARTICLE 4: BASIC CHARACTERISTICS OF THE PRODUCT/PRODUCTS SUBJECT TO THE CONTRACT

The type, quantity, brand/model, color, quantity, sales price and payment method of the Good/Product(s)/Service are as stated below.

Basic characteristics of the product/service subject to the contract:

Product/Service Type: Sale of products and/or services made by the SELLER to the BUYER via the Website
Product/Service Name:
Quantity/Qty:
Fee of the product/service subject to the contract:

Product/service Fee:
Shipping Fee: 0
Total Amount of Product/Service (Including Shipping, Taxes and All Additional Expenses): 0
Payment terms of the product/service subject to the contract:

Payment method:
Number of Installments:
Maturity Difference Received:
Interest rate used in maturity difference calculation:
Delivery conditions of the product/service subject to the contract:

Carrier Company Information: 
Delivery address:
To whom it will be delivered:

The product/service subject to the contract shall be delivered to the Buyer or the person/organization at the address indicated within this 30 (thirty) day period, depending on the distance of the BUYER's delivery address for each product, provided that it does not exceed the legal period of 30 (thirty) days following the order's delivery to the SELLER. is delivered.

The shipping fee, which is the cost of shipping the product, is included in the total sales price of the product.

 

ARTICLE 5: GENERAL PROVISIONS

5.1. By purchasing products and services from the SELLER, BUYER accepts, declares and undertakes that he has read this Agreement in its entirety, fully understands its content and approves all its provisions, and is obliged to pay the above-mentioned product prices based on the total order amount for the product/products subject to the contract. It does. Likewise, the SELLER declares and undertakes the following to the BUYER. For this reason, the BUYER undertakes the accuracy of the information provided by the BUYER when purchasing the service.

5.2. BUYER and billing information may belong to the same person and/or different people. BUYER is responsible for all information provided within the scope of this contract if it belongs to different persons.

5.3. BUYER accepts that all information provided within the scope of this contract is correct. If the BUYER cannot be reached with the information provided, the SELLER has no responsibility and all responsibility belongs to the BUYER.

5.4. The service offered by the SELLER is intended for the end user within the scope of retail sales; SELLER reserves the right to cancel the order and not deliver the products, even if this Agreement has been established, if the SELLER suspects that the BUYER has a resale purpose.

5.5. For the delivery of the product subject to the contract, this Agreement must be confirmed electronically and the price of the order subject to the contract must be paid. If the price of the product is not paid for any reason or is canceled in the bank records, the SELLER is deemed to be relieved of its obligation to deliver the product under this Agreement.

5.6. In order to conclude a Distance Sales Contract, this contract must be approved electronically by the BUYER.

5.7. For the delivery of the product(s) subject to the contract, this Agreement must be approved electronically and delivered to the SELLER and the price must be transferred to the SELLER's account via the payment method preferred by the ORDERER/BUYER. If the price of the product is not transferred to the SELLER's account or is canceled in the bank records, the SELLER is deemed to be freed from the obligation to deliver the product.

5.8. The Customer acknowledges that he/she has read the preliminary information form uploaded by the Seller regarding the basic characteristics of the product or service subject to the Contract on the Website, the sales price and payment method, and the delivery and cargo cost, has given the necessary confirmation electronically, and confirmed the order via the Website. He accepts, declares and undertakes that he is aware that he is under the PAYMENT OBLIGATION with , that he has purchased the product/service electronically, and that the sales price will be collected from the credit card/debit card whose information he entered for the payment transaction.

5.9. BUYER shall be aware of the ideas and opinions of the special design techniques, textures, patterns, design elements (icons, buttons, etc.), styles, gradient and solid color tones used in the designs produced by the SELLER, and all kinds of graphic designs, illustrations, drawings, designs and elements used in the design of works. It accepts and declares that all rights arising from the Law on Works of Art (FSEK) belong to the SELLER.

5.10. BUYER shall place designs, illustrations, etc. on the unprinted products produced by the SELLER and offered for sale on the SELLER's website as "BASIC", in order to sell them for commercial purposes, to which the SELLER has no right or relationship arising from the Law on Intellectual and Artistic Works (FSEK). He accepts and declares that printing and selling the drawings will be deemed as infringement of the SELLER's industrial rights in both the Law on Intellectual and Artistic Works and the Industrial Property Law.

5.11. BUYER accepts and declares that he/she is legally responsible for causing damage to third parties due to the products bearing the SELLER's brand and offered for sale in a way that would violate the SELLER's industrial rights in both the Intellectual and Artistic Works Law and the Industrial Property Law.

5.12. If the BUYER is not present at the address where he requested delivery of the order, his order will never be delivered to another address. In this case, the BUYER must accept the legal obligations that will arise due to placing an order to an address that the BUYER does not have.

5.13. If the product(s) subject to the contract will be delivered to a person/organization other than the BUYER who placed the order, the SELLER cannot be held responsible if the person/organization to be delivered does not accept the delivery. In this case, all responsibility belongs to the BUYER who placed the order.

5.14. SELLER is responsible for delivering the product(s) subject to the contract intact, complete, in accordance with the qualifications specified in the order, and with warranty documents and user manuals, if any.

5.15. Provided that it is based on a justified reason, the SELLER may supply a different product of equal quality and price to the BUYER by informing the BUYER and obtaining his express approval before the contractual performance obligation expires.

5.16. For the delivery of the product subject to the contract, this Agreement must be confirmed electronically and the price of the order subject to the contract must be paid. If the price of the product is not paid for any reason or is canceled in the bank records, the SELLER is deemed to be relieved of its obligation to deliver the product under this Agreement.

5.17. The SELLER is responsible for any loss or damage that occurs until the goods are delivered to the BUYER or a third party determined by the BUYER other than the carrier. If the BUYER requests the goods to be sent by a carrier other than the carrier determined by the SELLER, the SELLER is not responsible for any loss or damage that may occur after the delivery of the goods to the relevant carrier.

5.18. SELLER cannot be held responsible for delays in product delivery due to persons authorized by the BUYER not accepting to purchase the product or the BUYER's address specified in this Agreement being incorrect or incomplete. In this case, the BUYER is responsible for any loss or damage resulting from late delivery of the product.

5.19. The BUYER must inspect the product before receiving it, and should not receive the defective or damaged product, which can be detected by ordinary inspection, from the SELLER representative or the cargo company. If the BUYER neglects to inspect the goods and receives the goods, he/she is deemed to have accepted that the product is intact and undamaged.

5.20. Unless the product(s) subject to the contract is a product prepared in line with the BUYER's request or personal needs, the BUYER or the address indicated by the BUYER or the address indicated in the preliminary information form, depending on the distance of the BUYER's residence for each product, provided that it does not exceed the legal 30 (thirty) day period. It is delivered to the person/organization. In order to avoid any doubt, for the delivery of the products/services subject to this Agreement, this Agreement and the Preliminary Information Form must be confirmed electronically by the BUYER and the price of the product(s)/services must be paid in full and with the payment method preferred by the BUYER. It must be paid in full. If the product/service price is not paid for any reason, is paid incompletely, or the payment is canceled in the bank records, the SELLER is deemed to be free from the obligation to deliver the product.

5.21. If the SELLER cannot fulfill its contractual obligations in case the fulfillment of the product or service subject to the order becomes impossible, it will notify the BUYER in writing or via a permanent data recorder within three days from the date of learning of this situation and will make all payments collected, including delivery costs, if any, as of the date of notification. It shall be returned to the bank/credit card whose information was provided electronically by the BUYER during the purchase process, within 14 days at the latest.

5.22. After the delivery of the product, if the relevant bank or financial institution does not pay the price of the product to the SELLER due to the unfair or unlawful use of the BUYER's credit card by unauthorized persons, which is not due to the BUYER's fault, the BUYER has 3 days' notice, provided that the product has been delivered to him. It must be sent to the SELLER within . In this case, shipping costs belong to the BUYER.

5.23. If the SELLER cannot deliver the product subject to the contract within the deadline due to force majeure or extraordinary circumstances such as adverse weather conditions that prevent transportation or interruption of transportation, the SELLER is obliged to notify the BUYER of the situation. In this case, the BUYER may exercise one of the rights to cancel the order, replace the product subject to the contract with a comparable product, if any, and/or postpone the delivery period until the hindering situation disappears. If the BUYER cancels the order, the amount paid will be paid in cash and in lump sum within 10 days.

5.24. Persons under the age of 18 cannot shop from the SELLER Website, even if products intended for children are offered for sale.

5.25. The prices of the products are shown on the site in Turkish Lira with value added tax added. BUYER can shop on the website by credit card, money order or EFT. Orders placed by credit card cannot be processed as soon as they are placed, and it is possible to process such orders as soon as it is determined by the SELLER officials that the amount to be paid by the BUYER in accordance with this contract is blocked from the credit card or that the money transfer - EFT fee in this amount has reached the seller's account. In case of payment by money order or EFT, orders are canceled if the BUYER payments are not received in the SELLER account within two days.

5.26. The BUYER must inspect the product before receiving it, and should not receive the defective or damaged product, which can be detected by ordinary inspection, from the SELLER representative or the cargo company. A report must be kept with the cargo officer regarding the products determined to be damaged during delivery. If the BUYER neglects to inspect the goods and receives the goods, he/she is deemed to have accepted that the product is intact and undamaged. If there is a defect in the products sold with a warranty certificate, the products can be sent to authorized services for inspection.

5.27. The SELLER is not responsible for any deductions made by banks under the name of transfer fees or other names during payments. In this context, the BUYER accepts that he will confirm information such as interest rate, transfer fee, default interest provisions in forward purchases with his Bank and that the said provisions will be determined according to the principles of the contract between him and his Bank.

5.28. In case of a credit card refund request, it is not possible to give a cash refund to the BUYER. The SELLER's obligation consists of paying the amount purchased with the card to the bank. Credit card refunds are made within the framework of the Banks' existing refund procedures and within the agreements made by the SELLER with the Banks. In this context, in installment shopping refunds, the BUYER already accepts that he knows that the Bank can pay him in installments, regardless of the number of installments in which he purchased the product, and that he consents to this. Even if the SELLER gives a one-time refund order to the bank, the refund can be transferred to the credit cards by the Bank as an installment refund to the card every month. BUYER undertakes to have read and accepted this article.

5.29. This contract becomes valid after it is approved electronically by the ORDERER and delivered to the SELLER.

5.30. Cooperation can be made between the SELLER and third parties in the design and sale of the products subject to this contract. Within the framework of this cooperation, after the sale of the products, an e-certificate can be sent to the BUYER by the collaborating companies; BUYER accepts this issue.

ARTICLE 6: RIGHT OF WITHDRAWAL

Without prejudice to the other provisions set out in the Agreement, the terms and conditions set out under this Article 5 will be valid only if the Customer qualifies as a consumer within the scope of the relevant legislation.

The right of withdrawal and its use for Buyers who are consumers within the scope of the Consumer Protection Law No. 6502 and the Distance Contracts Regulation:

In accordance with the relevant provisions of the Consumer Protection Law No. 6502 and the Distance Contracts Regulation;

Consumer BUYER; In contracts regarding the performance of services, the day the contract is established; In distance contracts for the sale of goods, the customer has the right to withdraw from the contract within 14 (fourteen) days from the date on which he or the third party designated by him receives the goods, without giving any justification and without paying any penalty. It is sufficient that the notification regarding the exercise of the right of withdrawal be sent to the SELLER in writing or via a permanent data storage device within this period. The contact information of the SELLER to whom the withdrawal notification can be made is as follows:

Open Address: Büyükesat Mah. Koza-1 Cad. Sev Apt. No: 153/8 ÇANKAYA/ANKARA

Email( www.livebagworld@gmail.com )

In case the right of withdrawal is exercised, it is mandatory to return the copy of the cargo delivery report stating that the product/products delivered to the ORDER/BUYER were sent to the SELLER and the original invoice to the SELLER.

The consumer and the BUYER will be informed after the notification regarding the exercise of the right of withdrawal reaches the SELLER.

SELLER shall, within 14 (fourteen) days from the date of receipt of the notification that the consumer BUYER has exercised his right of withdrawal, all payments made by the consumer BUYER to the SELLER for the relevant goods or services, including the delivery costs of the goods to the consumer BUYER, if any. The consumer will return it to the BUYER at once, in accordance with the payment instrument used when purchasing, and without incurring any costs or obligations to the consumer.

If the consumer BUYER exercises his right of withdrawal, the cargo company that will return the product specified by the SELLER is Yurtiçi Kargo. In case the right of withdrawal is exercised, the consumer and the BUYER will not be held responsible for the expenses related to the return if the goods are sent back through the cargo company specified here. If the consumer BUYER sends the goods to be returned by a cargo company other than the SELLER's contracted cargo company specified in this Agreement, the SELLER is not responsible for the return shipping costs and any damage that the goods may suffer during the shipping process. If the cargo company contracted for the return does not have a branch in the location of the consumer BUYER, the SELLER is obliged to ensure that the goods to be returned are collected from the consumer without demanding any additional costs.

The consumer must send the goods back to the SELLER within 10 (ten) days from the date on which the BUYER notifies that he/she has exercised his/her right of withdrawal. Along with the goods subject to return, the invoice, box, packaging, standard accessories, if any, and other products given as a gift due to the purchase of the goods in question must be returned to the SELLER completely and undamaged. Consumer BUYER must use the goods in accordance with its operation, technical specifications and usage instructions within the withdrawal period, otherwise he will be responsible for any changes or deteriorations that occur in the goods.

Since the refund of order prices paid through bank accounts or credit cards and their reflection on the consumer BUYER's accounts is entirely related to the bank transaction process, it is not possible for the SELLER to intervene in any way for possible delays. For this reason, it may take a long time for the bank to reflect the amount returned to the consumer BUYER's bank account or credit card to the consumer BUYER's account or credit card.

In accordance with Article 15 of the Distance Selling Regulation, the consumer BUYER's right of withdrawal; (a) regarding goods or services whose prices change depending on fluctuations in financial markets and which are not under the control of the seller or provider, (b) regarding goods prepared in line with the consumer's wishes or personal needs, (c) regarding the delivery of goods that are perishable or may expire quickly, (d) ) From goods whose protective elements such as packaging, tape, seal, package have been opened after delivery; (d) regarding the delivery of goods that are not suitable for return in terms of health and hygiene, (d) regarding goods that are mixed with other products after delivery and cannot be separated due to their nature, (e) books presented in tangible form if the protective elements such as packaging, tape, seal, package have been opened after the delivery of the goods. , regarding digital content and computer consumables, (f) regarding the delivery of periodicals such as newspapers and magazines, except for those provided within the scope of the subscription agreement, (g) regarding accommodation, goods transportation, car rental, food and beverage supply that must be carried out on a certain date or period. It does not apply to contracts regarding the use of free time for entertainment or recreation purposes, (g) services performed instantly in the electronic environment or intangible goods delivered instantly to the consumer, and (h) contracts related to services that started to be performed with the approval of the consumer before the right of withdrawal expires. and the consumer Buyer cannot exercise the right of withdrawal within the scope of these agreements.

Complaint and objection procedure for Buyers who are consumers within the scope of the Consumer Protection Law No. 6502 and the Distance Contracts Regulation:

All kinds of complaints and objections regarding this Agreement can be made to the Consumer Problems Arbitration Committee or Consumer Court in the place where the Customer resides or where the consumer transaction is made, according to the monetary limits determined by the Ministry of Commerce in December every year.

 

ARTICLE 7: OTHER PROVISIONS

7.1. After this Agreement is approved and established by the BUYER, it will be sent to the BUYER by e-mail, and the SELLER will keep this Agreement for 3 (three) years. BUYER may request access to a copy of this Agreement from SELLER at any time by sending a request to www.livebagworld@gmail.com.

7.2. BUYER may submit his/her complaints regarding products and services to SELLER by (i) sending an e-mail to www.livebagworld@gmail.com, (ii) via the Website or (iii) by calling +905367822417. If the complaint is submitted, the SELLER will provide all possible support as soon as possible to resolve the problem and will contact the BUYER regarding this matter.

7.3. SELLER may transfer its rights and obligations arising from this Agreement to third parties without obtaining the consent of the BUYER. BUYER cannot transfer its rights and obligations arising from this Agreement to third parties without obtaining the approval of the SELLER.

7.4. The SELLER acknowledges and agrees that in case of disputes that may arise within the scope of this Agreement, the electronic records and system records, commercial records, book records, microfilm, microfiche and computer records kept by the SELLER in its database or servers will constitute valid, binding, definitive and exclusive evidence; He accepts that the SELLER is free from the offer of oath and that this article is in the nature of an evidentiary contract within the meaning of Article 193 of the Code of Civil Procedure.

7.5. The occurrence of circumstances beyond the control of the Parties that prevent and/or delay the Parties from fulfilling their obligations under this Agreement without any fault or negligence of the relevant Party is considered as a force majeure situation. (For example, strike, lockout, war whether declared or not, civil war, acts of terrorism, earthquake, fire, flood, similar natural disasters, legislative and administrative actions of any official authority, provided that they are not caused by the inadequacy of any of the Parties, internet connection technical malfunctions and delays and similar situations that may occur due to malfunctions and delays caused by other service providers). The parties cannot be held responsible for not being able to fulfill their obligations fully or on time in situations that include these and similar events that are beyond their control and cannot reasonably be foreseen. The Party whose obligations are affected by any force majeure event shall notify the other Party in writing as soon as possible and shall deliver to the other Party a document certifying the force majeure event in question issued by an authorized person or institution as soon as possible.

7.6. BUYER declares that he/she has read and is informed about the basic characteristics of the product subject to the contract, the sales price and payment method and preliminary information regarding delivery and the distance sales contract on the website www.livebagworld.com and has given the necessary confirmation electronically. BUYER; By confirming this Preliminary Information and the Distance Sales Agreement electronically, the SELLER confirms that it has obtained the address to be given to the BUYER by the SELLER, the basic features of the ordered products, the price of the products including taxes, and the payment and delivery information accurately and completely.

7.7. For the delivery of the product, this Distance Selling Agreement must be confirmed electronically. If the product price is not paid for any reason or is canceled in bank records, the SELLER is deemed to be free from the obligation to deliver the product.

ARTICLE 8: DEFAULT OF THE DEBTOR

In case of default in the transactions made by the BUYER with the credit card, the card holder will be liable to the bank within the framework of the credit card agreement made with the bank. In this case, the relevant bank may take legal action and request the expenses and attorney fees incurred from the BUYER. Under any circumstances, in case of default by the BUYER, the BUYER will be responsible for any damage or loss suffered by the SELLER. BUYER agrees to pay SELLER's losses and damages arising from delayed performance of the debt.

 

ARTICLE 9: COMPETENT COURT

Consumer; Applications regarding complaints and objections can be made to the Consumer Problems Arbitration Committee or the Consumer Court in the place where the Consumer resides or where the consumer transaction is made, according to the monetary limits determined by the Ministry of Commerce in December every year.

If this contract is approved, the ORDERER/BUYER is deemed to have accepted all the conditions of this contract.

 

ARTICLE 10: ENFORCEMENT

This Agreement was concluded and entered into force on 05.Jan.2024 by being approved electronically by the BUYER. Transactions made through the Website are considered as binding declarations of intent on the Parties in accordance with the Turkish Code of Obligations, consumer legislation, if applicable, and other applicable legislation.

 

Seller: YSF CORPORATE SERVICES LIMITED.
Buyer:
History:

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